Privacy requests & support
Contact the ReelPulse team at contact@maanprivartrade.asia.
MAANPRIVAR TRADE PRIVATE LIMITED
You can contact us without accepting new Terms or creating a new guest.
Playback or advertisement issues
Tell us the drama title, episode, approximate time, app version and what happened. If an ad completed but an episode remains locked, reopen the app when connected so its saved completion can be confirmed. We do not require you to click an advertiser's link to receive an episode unlock.
Manage or delete your guest
In ReelPulse, open Me → Settings to delete the guest. History and favorites can also be removed separately. Guest deletion disables that guest and its saved entitlements. The app distinguishes local cleanup from requests still being processed by external services.
If you cannot open the app or do not accept updated policies, email us with “Privacy request” in the subject. Include your guest ID if you still have it, the type of request and a way to reply. We may need limited information to verify the request. Never email a password, access token or guest recovery secret.